A Kunming woman was harassed by a US group rider for a special takeaway, and the person involved paid 500 yuan and was permanently dismissed.

On July 4th, Ms. Lin in Kunming was harassed by the rider who delivered the goods to her door after her friend ordered a "special takeaway" (adult products) with her mobile phone. On the 5th, yunnan net (WeChat number: yunnancn) learned from the official of the US Mission that the rider had been permanently dismissed, and also compensated Ms. Lin for 500 yuan.

Meituan orders

The rider involved was dismissed and compensated the user 500 yuan.

On July 5th, the relevant person in charge of the US Mission told yunnan net that after receiving the report, they made a verification. The food delivery clerk was a crowdsourcing rider in Yunnan. The relevant webmaster immediately accompanied the rider to apologize to the user and make corresponding compensation, and the rider involved will be permanently removed from the rider team. At present, the rider involved has obtained the understanding of the user.

Ms. Lin also confirmed to yunnan net that on the afternoon of the 4th, the stationmaster of Kunming Station of Meituan called to communicate with her, and wanted the rider to apologize, but she didn’t want to see the rider herself, "there was a shadow in her heart", so she sent a message through the stationmaster’s phone, and the rider apologized to Ms. Lin, and promised not to harass her again in the future, and offered appropriate economic compensation. "I saw the previous report that the lawyer said that after the alarm, the public security organ could impose a fine of less than 500 yuan according to the relevant punishment regulations, and I said to compensate 500 yuan." Ms. Lin then received the rider’s 500 yuan Alipay transfer.

The next step of Meituan will be to promote the user’s "virtual number" and self-suitcase.

Regarding the problem that riders can easily obtain the user’s phone number and private address, and how to ensure the safety of consumers, the relevant person in charge of Meituan replied that due to the complexity of the operation and personnel management of the takeaway industry, Meituan takeaway has strict access regulations and procedures for the recruitment of riders. Moreover, Meituan has joined forces with the public security department to conduct an online review of the background identity and criminal records of riders by docking the database of the public security system, and all applicants with major criminal records will not be hired.

The person in charge also said that the US group take-out is promoting the launch of the "virtual number", and at the same time, it has set up a self-contained box at the entrance of the community. At present, it has been piloted in Beijing and will be widely promoted nationwide. Users can choose whether to use the virtual number to contact the rider or not and go to the community to pick up the takeaway, thus fundamentally eliminating the occurrence of similar situations. "In fact, we have done a survey, and most users are reluctant to pick up takeout from their own suitcases. Everyone says that they have time to go downstairs, so it is better to buy it themselves. There is also a contradiction between the two." In addition, since July 3, the reporter has called the rider’s two numbers many times, and they all show that they cannot be connected. (Original title: "Kunming woman harassed by rider" Tracking: The rider compensated 500 yuan for being permanently expelled)